Service Desk

Dear User,

As we know that our ITSM tool has been moved from FreshService to ServiceNow, we’re working on decommissioning the FreshService Application.

  
We request you to go through all the artifacts (incl. Incidents, Service Requests, KB articles, Reports, Change Requests, etc.) in the FreshService application and put them to a conclusive end or backup for you.

Apart from this, those not coming to a conclusive end can be closed in FreshService and Re-raised in ServiceNow.

Please Feel free to reach out to Love Soni in case you need any assistance or have any queries.

Thank You!